Your interaction with guests can set the tone for the entire guest experience and potentially impact the entire brand. Your genuine warmth and helpful nature is essential in creating a great experience for our guests.
Responsibilities include, but are not limited to:
· Paperless nightly audit
· Delivering express checkouts to guests
· Create a positive workplace for guests and all staff members
· Communicate with the public, hotel staff, and management in a professional manner
· Clean the pool area, pool bathrooms, and public bathrooms
· Finish laundry from the day
· Register guests and assign rooms, accommodating special requests whenever possible
· Completes posting of all charges, receives and records guest payments
· Set-up breakfast for following morning
· Interact with guests during the checkout process to ensure they had a pleasant stay
· Maintain a clean, warm, and inviting lobby and front desk reception area
· Answers all phone calls in a polite and professional manner and in a timely fashion
· All other duties laid out by management during training
Benefits:
– 401k retirement plan (with company contributions)
– Paid Time Off (accrual increase with years of service)
– Health, Dental, Vision Insurance
Chippewa Falls, WI 54729
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