The Floating Shift Manager assists the Store Manager in motivating and inspiring their team to achieve store productivity goals. They help the Store Manager to analyze week to date, period to date, and year to date sales, and develop action plans to drive top line sales. Other responsibilities include; ensuring the individual and collective skills of the team are utilized effectively and both the staff and customer experience is positive. Assists Store Manager in recruiting and hiring appropriately to ensure store is fully staffed at all times. Effectively manages store operations, ensuring consistency and compliance.

Major Duties and Responsibilities:

· Be able to work every shift when needed to help effectively staff the store

· Assists Store Manager in responsibility for the store

· Consistently creates a welcoming environment for the customer by greeting and assisting; as well as quickly responding to customer inquiries and needs

· Identifies opportunities to drive traffic into the store through community events (weddings, parties, etc.)

· Regularly communicates with Store Manager to discuss strengths, opportunities, and trends in business

· Helps Store Manager in identifying training needs and providing ongoing training opportunities to the team as needed

· Assists in hiring to the needs of the business, actively recruiting to ensure open positions are filled quickly

· Assists Store Manager in delivering consistent, in the moment, feedback and coaching

· Ensures company standards are met for store and associate appearance at all times

· Prioritizes, plans, and adjusts schedules as necessary to maximize sales

· Plans, coordinates, and executes all Merchandise Calendar direction, campaigns, and sales promotions in a timely manner

· Ensures all pricing, signage, and displays are correct at all times

· Receives regular vendor deliveries and stocks sales floor in a timely manner

· Enforces all company policies and procedures, including health, safety, and security

· Performs all additional duties as directed by supervisor

Requirements

Skills Required:

· Financial and Business Acumen: Ability to evaluate financial and business indicators and translate data into actionable information to drive results

· Problem Solving & Decision Quality: Able to use rigorous logic and methods to solve problems with effective solutions

· Relationship Management: Able to build constructive and effective relationships

· Ability to influence at all levels, as well as a demonstrated ability to work effectively within a team and be assertive in driving successful management strategies

· Influencing and Negotiation: Can present ideas and directions that lead others to action

· Demonstrates strong listening, written and oral communication skills

Qualifications:

· 1-3 years’ experience in retail store management

· Strong verbal and written communications skills

· Must be an excellent organizer and problem solver with strong project management skills

· Possess strong interpersonal skills to communicate with confidence to both internal and external customers